Q: Who do I contact if I have a question about my recent order?

A: Call us at 1-800-772-2001. Please have your order number ready. A Paper and Envelope Specialist will be able to help you.


Q: Can you send me a Paper Mart brochure?

A: Of course! Contact Us to share your mailing address and/or email address. We will send one over right away.


Q: What are the hours of the Paper Mart retail store?

A: 8:00am – 5:30pm EST


Q: Do you deliver to my office?

A: Our fleet delivers within a 150-mile radius of our warehouse (including NJ, NY, PA, and CT). Outside of that range, we’ll work with you to choose the appropriate shipping method to meet your needs.


Q: Do you sell to individual consumers or just businesses?

A: Both! Check out our online store, visit our retail outlet, or Contact Us to speak with a Paper and Envelope Specialist about your project.


Q: How do I set up a corporate account?

A: Contact Us. We will collect some key information from you and provide you with a corporate account number for future use.


Q: I’m planning a wedding. Do you have products for me?

A: Absolutely. We stock a wide range of wedding appropriate fine papers, envelopes and cardstocks. If you have a specific paper in mind, call us at 1-800-772-2001 or Request a Sample. If you are just beginning to look, it is often helpful to visit our retail outlet to see several different types of paper and to speak with a Paper and Envelope Specialist. You can also shop online at The Paper Mart Store.


Q: I’m looking for unique scrapbooking supplies. Do you have products for me?

A: We find that scrapbookers love paper as much as we do! We have a wide variety of papers available that are perfect for your scrapbooking needs, including products from Smart Treasures, Masterpiece Studios, and photography papers. Visit our retail outlet or shop online at The Paper Mart Store.


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